About Airbnb

Founded in 2008, Airbnb is a globally trusted platform that connects travelers with unique accommodations and local experiences, fostering a sense of belonging and community. With over 4 million hosts across nearly 100,000 cities worldwide, Airbnb's core value lies in providing authentic, personalized stays that make guests feel at home wherever they go. Renowned for its innovative approach to travel and hospitality, Airbnb is committed to creating a trusted marketplace that emphasizes safety, quality, and genuine connections. The platform offers a diverse range of options from entire homes to boutique apartments, often inclusive of exclusive local insights. Recognized for its responsible business practices and extensive community support, Airbnb continually strives to deliver memorable experiences while emphasizing sustainability and inclusivity. Our mission is to make travel more open, affordable, and authentic for everyone, backed by a reliable and customer-centric service that prioritizes your comfort and safety.

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Safety Information

Airbnb prioritizes safety both online and offline. Ensuring safety and security is essential in any home. Safety is a shared responsibility; therefore, the Airbnb community is encouraged to adhere to their COVID-19 health and safety guidelines.

Airbnb Gift Cards

Airbnb gift cards are perfect for giving the gift of travel or unique experiences. They are available for purchase online and in physical stores.

Cancellation Policy

Once you make a booking, your specific policy and cancellation options can always be accessed in your Trips section. Simply click or tap on Show trip details to view your Cancellation policy.

Guest Refund Policy

If you are a Guest experiencing a Travel Issue, you are protected under this policy as follows: You can report a Travel Issue within 24 hours after check-in. If reported within this timeframe, Airbnb will consider your claim at their discretion.