About American Paws

American Paws is a trusted family-owned brand dedicated to providing high-quality, wholesome treats for your pets. Based in Southern California, our core mission is to prioritize pet health and safety by crafting all-natural, grain-free dog jerky treats made exclusively from USA-raised meat. Unlike many commercial options that cut corners for higher profits, we are pet owners and animal lovers committed to transparency and quality. Our products contain no artificial preservatives, fillers, or junk, ensuring your furry friends receive only the best. Recognized for our integrity and dedication, American Paws stands out as a reliable choice for conscientious pet owners seeking safe, healthy treats. We promise excellent customer service, strict quality standards, and a genuine care for animals, making us your trusted partner in pet nutrition.

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American Paws Shopping Guides

Returns

Their refund policy is 30 days. Unfortunately, they cannot offer you a refund or exchange after this period. To qualify for a return, your item must be unused and in the same condition as when you received it.

Shipping costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on your location, the time it takes for your exchanged product to arrive may vary.

Exchanges

They only replace items if they are defective or damaged. If you need to exchange for the same item, contact them via email at [email protected] and send your item to: 11701 Calabash Ave, Fontana, CA 92337.