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About Bed In A Box
Founded in 2004 in Johnson City, Tennessee, BedInABox has established itself as a trusted leader in the Home & Garden and Bed & Bath industry. Our core mission is to deliver high-quality, American-made mattresses that combine innovation, comfort, and convenience. As pioneers in the mattress-in-a-box industry, we are committed to providing consumers with easy-to-shop, space-saving sleep solutions crafted with sustainable materials and advanced manufacturing techniques. Renowned for our dedication to quality and customer service, we proudly maintain a strong reputation backed by awards from Consumer Reports and U.S. News & World Report. As a family-owned business with a focus on transparency and reliability, we promise hassle-free shopping experiences, including free shipping and hassle-free returns. At BedInABox, we prioritize your sleep quality and environmental responsibility, making us a trusted choice for customers seeking comfort, value, and peace of mind.
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Warranty
BedInABox assures that if your mattress is found to be defective due to faulty craftsmanship or manufacturer's issues within the first ten (10) years of the warranty, it will be either repaired or replaced at their discretion, excluding specific limitations detailed herein.
Return Policy
They do not impose a restocking or reshipping fee on their mattresses.
Foundations
Mattress foundations can be returned within the 120-night trial period. Returns are subject to a $50 shipping fee and a 20% restocking charge.