About Big Lu

Big Lu is a premium pet treats brand dedicated to providing natural, wholesome nutrition for dogs. Our core mission is to deliver artisanal, all-natural chews that prioritize health, safety, and ethical sourcing. Specializing in products like bully sticks, tails, ears, and tripe, we focus on high-quality, grass-fed, free-range proteins such as beef, pork, and hare, free from fillers, artificial ingredients, wheat, soy, gluten, hormones, and antibiotics. Known for our commitment to purity and craftsmanship, all treats are handmade by trained bakers and inspected rigorously to ensure top-tier quality in every batch. As a trusted name in the pet industry, Big Lu combines transparency with a passion for pet wellness, making healthy treats accessible and affordable for pet owners across America. We stand behind our promise to support your dog's health with safe, nutritious, and ethically sourced products, helping you care for your pets with confidence and love.

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Big Lu Shopping Guides

Shipping Policy

All orders are shipped within 1 to 2 business days (excluding weekends and holidays) after you receive your order confirmation email. They offer a flat rate shipping fee of $4.99 to the United States.

Return Policy

Returns must be initiated within 7 days of delivery, and the packaging must remain unopened and intact. If you wish to make a return, you need to notify them within one week of receiving the products. All returns must be received by Big Lu Dog Treats within three weeks of the return notification.