About Booking

Founded in Amsterdam in 1996, Booking.com has established itself as a globally trusted leader in travel booking, dedicated to helping travelers explore the world with ease and confidence. As part of Booking Holdings Inc., our core value revolves around providing seamless, reliable access to a diverse range of travel accommodations and transportation options, from charming homestays to luxurious hotels and car rentals. We pride ourselves on offering a comprehensive platform that caters to all types of travelers, ensuring a personalized and memorable experience every time. Recognized as one of the world's most expansive and reputable travel brands, Booking.com continuously invests in innovative technology to enhance user satisfaction and convenience. Our unwavering commitment to transparency, quality, and customer support makes us a dependable partner for millions of users worldwide. Whether you're planning a quick getaway or an extended vacation, Booking.com is by your side to make travel simple, trustworthy, and enjoyable.

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Solutions for Cancelled Flights

If your flight has been canceled, please contact us here. We can assist you in applying for a refund from the airline. Once the airline confirms that you are entitled to a refund, we will process the refund directly to you. We always adhere to the airline's cancellation and refund policies. In many cases, multiple airlines may be involved in your trip, and we will need confirmation from each airline regarding the applicable terms.

When the refund is processed, we will reverse your payment. If you paid with a credit card, the refund will be issued to the same card. The time it takes to receive the refund depends on the airline's processing times, which are beyond our control.

Itinerary and Extras

You will receive an itinerary recommendation based on your travel history. Booking.com for Business offers different view formats and remembers your preferences to default to that view for your next booking.

• Suggested View - provides a quick option to select from a shortlist

• List View - shows a complete list of available options with filtering and sorting capabilities

• Grid View (flights only) - presents a comprehensive overview of flight and fare options in a grid format

• Map View (hotels only) - allows you to select rates based on location displayed on a map