About BoxDog

BoxDog is a trusted and innovative subscription service dedicated to enriching the lives of dogs and their owners. Our core value lies in providing handcrafted, high-quality treats made with natural, human-grade ingredients, ensuring safety and nutrition for your pet. Beyond treats, we offer exclusive merchandise including toys, clothing, beds, and skincare, all designed with creativity and care that set us apart from generic pet brands. As an established name in the pet community, BoxDog emphasizes sustainability and transparency, labeling all ingredients and utilizing eco-friendly materials whenever possible. Our commitment to freshness and originality means members receive new, limited-edition items each month, fostering a special bond between pets and their owners. With flexible monthly and quarterly plans, we aim to deliver consistent joy and health to your pet while offering peace of mind through our reliable and customer-centric approach.

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Automatic Renewal

You acknowledge and agree that each membership will renew automatically and billing will continue unless you cancel your membership or they suspend or terminate it in accordance with these terms.

Cancellation Policy

You can unsubscribe at any time. To do so, you may also send an email to [email protected]. You must cancel your subscription before your next billing date. After the billing date, no refunds will be issued, and you will receive the subscription for the current billing period.

Return Policy

BoxDog does not offer guarantees or refunds for individual products within a subscription, including items that are incorrectly sized or damaged during transit. Returns of individual products are not accepted.

Shipping Fee

Shipping is always free for orders over $15 in the continental US, Hawaii, Alaska, and Puerto Rico. In Canada and the UK, shipping is free for orders over $20.