About Case Luggage

Founded in 1923 in London, Case Luggage is one of the world's oldest and most trusted luggage retailers, renowned for its commitment to quality, craftsmanship, and innovation. We specialize in high-end travel gear, including durable suitcases, stylish carry-ons, and accessories designed to meet the needs of modern travelers. Our storied history includes serving royalty, dignitaries, and travelers worldwide, exemplifying our reputation for excellence. Today, we combine our rich legacy with modern sustainability practices and exclusive designs to offer products that stand out in durability and style. With a strong presence both online and in select flagship stores such as Harrods and Gatwick Airport, we deliver seamless shopping experiences backed by our promise of quality, reliability, and customer satisfaction.

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Case Luggage Shopping Guides

Shipping Policy

Shipping fees vary based on the delivery location and selected service. They offer free standard shipping, along with next-day delivery and Saturday delivery options.

Return Policy

If you wish to return an item, they are happy to offer a refund or exchange, provided the product is in a fully resalable condition. Returns must be made within a reasonable timeframe and include all original packaging, tags, labels, and accessories.

Repair Policy

If your product develops a fault or becomes damaged, your first step should be to contact the brand's repair centre. Please be aware that Case Luggage is not responsible for the cost of sending the item(s) to the repair centre; this expense must be covered by the customer.