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About Charles & Colvard
Charles & Colvard is a trusted leader in fine jewelry, dedicated to making luxurious, ethically sourced gemstones accessible and exquisite. Renowned for their signature Forever One moissanite, they offer stunning rings, earrings, bracelets, and pendants that blend elegance with responsible craftsmanship. As a company committed to ethical beauty, they prioritize sustainable sourcing and conscious manufacturing, ensuring each piece reflects integrity and quality. Their innovative designs and meticulous craftsmanship have earned a reputable position in the jewelry market, appealing to consumers who value both beauty and ethics. With a focus on customer satisfaction, they provide services such as free returns and a guarantee of authentic, responsibly sourced gemstones. Charles & Colvard strives to enhance every customer's experience by delivering timeless pieces that shine with sophistication and purpose.
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Return Policy
If you are unsatisfied with any Product purchased through the Site, you may return it within thirty (30) days of the purchase date by contacting 877-202-5467 and following the provided shipping instructions. All returned Products must be unused and in their original packaging. Once they receive your returned Product, they will issue a refund for the purchase price (minus any applicable shipping and handling fees).
Payment
They accept all major credit cards: Visa, Mastercard, American Express, and Discover. Enter your credit card and billing details when prompted during checkout. Charlesandcolvard.com does not store credit card information. For more information, please review their Privacy Policy.
Shipping Policy
Charles & Colvard offers free, fast standard shipping on every order to most destinations worldwide! Expedited shipping options are available for purchase at checkout for an additional fee. Most domestic shipments are sent via FedEx or USPS and require a signature upon delivery. International shipments are handled by DHL and other carriers, with delivery requirements that may vary.