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About Cool Frames
Cool Frames is a leading online retailer specializing in authentic designer eyewear, including sunglasses and prescription glasses. Founded in 1997, our core mission is to provide customers with a seamless shopping experience, offering the widest selection of top brands at competitive prices, backed by the expertise of licensed opticians. Renowned for our extensive inventory, we consistently update our collection with new releases and exclusive designs, ensuring customers access the latest trends and highest quality. Trusted by millions worldwide, Cool Frames is committed to delivering exceptional value, reliable service, and transparency. We stand out through our dedication to customer satisfaction, offering perks like free returns and guaranteed authentic products. Whether you're seeking fashion-forward eyewear or everyday essentials, our professional and dependable approach ensures you receive the best quality and service every time.
Current Cool Frames offers
| Number of offers | 2 |
| Coupons | 0 |
| Deals | 2 |
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Shipping Policy
All packages are dispatched through trackable services provided by USPS, UPS, or FedEx. For domestic shipments, you have the option to choose the Signature Waiver Service, which allows delivery without requiring a signature. Processing time for non-prescription orders is typically 1-4 business days, while prescription orders take approximately 4-10 business days.
Return and Exchange Policy
Returns must be completed within ten (10) business days from the date you receive the item. We guarantee that all frames and branded lenses are 100% authentic and free from defects. If you wish to cancel your order for any reason, you can do so within two (2) hours of placement at no cost. Once the order has shipped, cancellation is no longer possible, and all returns and exchanges are subject to the terms and conditions outlined below.