About Discountmugs

Founded in 1995, DiscountMugs is one of the leading suppliers of promotional products in the United States, dedicated to helping businesses and individuals create impactful, memorable messages. Specializing in customized drinkware, apparel, glassware, and office supplies, they combine variety with affordability to cater to a wide range of needs—be it corporate branding, events, or personal gifts. Renowned for their reliability and extensive product selection, DiscountMugs is committed to quality, offering personalized items that stand out. Their reputable presence is backed by a state-of-the-art 340,000-square-foot facility and a team of passionate professionals focused on delivering excellence. As a responsible company, they prioritize sustainable materials and provide exceptional customer service, including hassle-free returns. Whether you seek unique designs or bulk orders, DiscountMugs strives to elevate your brand and special occasions with reliable, customized solutions you can trust.

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Discountmugs Shopping Guides

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Return Policy

In the custom product industry, the standard policy is no returns and no refunds. However, if an order is not correctly received due to their error, they will reprint and ship the order via Ground Service.

Payment Methods

They gladly accept all major credit cards (Visa, MasterCard, Discover, and American Express), personal checks, PayPal, and wire transfers.

Guarantee Policy

If an order is delayed because of production issues, they will refund the entire delivery fee. Choosing a rush date waives proofing options, and if a proof is needed, the guaranteed delivery date may be delayed pending proof approval.

Cancellation Policy

Once they receive an order, their team begins finalizing artwork, setting up screens, and scheduling equipment. Therefore, once production starts, they cannot cancel or modify the order.

Lowest Price Guarantee

Discount Mugs provides a 110% Lowest Price Guarantee on all items. They ensure their prices are the lowest in the industry, or they will match any competitor's price and beat it by an additional 10%.