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About PREMIUM BANDAI
Bandai Spirits Co., Ltd. is a globally recognized leader in hobby entertainment, dedicated to delivering high-quality collectibles and models that delight fans worldwide. Founded in 2018, the company specializes in plastic models, collector toys, character lottery tickets, and entertainment prizes, continually expanding its product range to meet diverse consumer interests. Known for iconic brands such as Gunpla, TAMASHII NATIONS, Ichibankuji, and Banpresto, Bandai Spirits combines innovation with a commitment to authenticity, ensuring each product offers exceptional value and craftsmanship. The company prides itself on its trustworthy reputation, fostering a deep connection with customers through exclusive designs, sustainable materials, and dedicated customer support. With a focus on reliability and excellence, Bandai Spirits strives to enrich the daily lives of fans and collectors, providing entertainment that inspires and engages around the globe.
Current PREMIUM BANDAI offers
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Exchange/Refund Policy
We do not offer replacements or refunds unless there is a physical defect with the product. If you receive an item that does not match the ordered specifications or if you receive incorrect items, please provide clear, close-up photos of the defective part or item.
Delivery Policy
Starting from January 2020 (date of purchase), the shipping fee is $10 per package. Our delivery partners are FedEx and EMS. If your shipment is already in transit, any address changes will incur additional shipping charges. Once you receive the "Pre-order Product Expected Shipping Date Notification" email from Premium Bandai, you will be able to see the deadline for selecting or editing your shipping details.
Payment Methods
Bandai Premium Hotels accepts Visa, MasterCard, American Express, Discover, Diners Club, and JCB credit or debit cards for payment.