About Ruffwear

Ruffwear is a renowned leader in outdoor canine gear, dedicated to enhancing adventures shared between dogs and their human companions since 1994. Our core value is performance—developing innovative, durable, and functional products that withstand the rigors of outdoor exploration. Specializing in high-quality pet apparel, harnesses, leashes, and travel accessories, we partner with top-tier manufacturers like Vibram® to engineer footwear suitable for year-round trail conditions. Recognized for our commitment to quality and sustainability, Ruffwear has established a strong reputation among outdoor enthusiasts and pet lovers alike. We stand by our promise to deliver reliable, thoughtfully designed products that prioritize safety, comfort, and environmental responsibility. With a focus on innovation and adventure, Ruffwear empowers explorers to venture further and discover new paths—making every journey with your dog safe, enjoyable, and unforgettable.

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Shipping Policy

All estimated delivery dates are not guaranteed. We do not ship on non-business days or holidays. Orders including the Restcycle™ Bed and Urban Sprawl™ Bed are shipped via FedEx Home Delivery service.

Return Policy

If you are not satisfied with your purchase, you may return your order within 30 days of the purchase date for a full refund. Free shipping is available for both returns and exchanges. Ruffwear accepts returns on products that are unused and in current styles/colors.

Refund Policy

Ruffwear will process a credit for the returned items within 3-5 business days after receiving the return. Please note that it may take up to two billing cycles for the credit to appear on your statement.