About Step2

Step2.com is the online destination of the esteemed American manufacturer, Step2, founded in 1991 in Streetsboro, Ohio. Renowned as the largest U.S. producer of preschool and toddler toys, as well as the world's leading rotational molder of plastics, Step2 is committed to inspiring children's imaginations and enriching family moments. Our core offerings include innovative kids' furniture, toys, and games designed for safety, durability, and playfulness, catering to families seeking quality and trusted products. With a reputation rooted in decades of expertise and a focus on sustainability, our products are distributed to select retailers across the U.S., Canada, and over 70 countries worldwide. We proudly stand behind our promise of reliable, eco-friendly materials, exclusive designs, and customer satisfaction, ensuring every child's playtime is safe, fun, and enriching. At Step2, we dedicate ourselves to building not just toys but joyful childhood memories.

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Return Policy

Seasonal and Holiday Items - Cannot be returned once the Season or Holiday has ended. For instance, My First Christmas Tree cannot be returned after December 23. Please note: Without prior authorization from Step2 Direct, any applicable fees and shipping costs will be deducted from your refund, along with a 20% restocking fee.

Shipping Policy

Shipping charges are calculated based on the average actual cost to ship an order. The total charges will vary depending on the contents of your order.

Payment Methods

Step2 Direct accepts U.S. issued Visa, Mastercard, American Express, Discover cards, and PayPal.