About TOSOT Direct

TOSOT Direct is a trusted leader in home and garden appliances, committed to delivering reliable, high-quality solutions for everyday living. As the exclusive U.S. distributor of TOSOT, a renowned HVAC brand owned by GREE Electric Appliances, we specialize in a wide range of energy-efficient heating, cooling, and home maintenance products, including air conditioners, dehumidifiers, and VRF systems. With a strong reputation rooted in quality and innovation, we prioritize customer satisfaction through exceptional service and trustworthy products. Our key commitments include offering competitive pricing, reliable warranties, and excellent customer support, ensuring peace of mind with every purchase. Dedicated to enhancing comfort and sustainability in homes, TOSOT Direct stands as a dependable partner for consumers seeking top-tier appliances backed by decades of expertise.

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Order Processing

All orders will be processed and shipped within 2 business days after the full payment is received. The tracking number will be updated as soon as it becomes available from the carrier.

Shipping Time

All orders from the contiguous 48 United States are shipped via UPS Ground. Typically, these orders arrive within 5-10 days, depending on weather, peak season, or other variables.

Return Policy

If you receive a defective item, you can return it in its original packaging without any wear and tear for a free repair or replacement. You may be asked to provide photos and videos showing the defect(s) of the product.