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About Ukutune
Ukutune is a trusted leader in the world of small musical instruments, dedicated to delivering high-quality ukuleles and kalimbas at affordable prices. Founded in 2020 by Pearl Zeng in China, our core mission is to bring joy and musical inspiration to enthusiasts around the globe through carefully curated instruments that combine superior sound with excellent craftsmanship. Recognized for our commitment to customer satisfaction, we offer fast worldwide shipping, reliable service, and ongoing support to ensure every player finds their perfect sound. As a passionate family-run business striving for excellence, Ukutune emphasizes sustainable materials and innovative designs to provide not only beautiful instruments but also a positive contribution to the environment. Whether you're a beginner or a seasoned musician, our products are designed to inspire and elevate your musical journey with confidence and trust.
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30-Day Returns and Refunds Policy
If you are not entirely satisfied with a product purchased from Ukutune, you can return it within 30 days of receipt. Refunds will be issued to your original payment method, provided the product qualifies under our warranty policy. Returns for reasons other than defects (such as customer change of mind) are subject to a shipping fee and a 20% restocking fee.
Warranty
Ukutune guarantees, exclusively to the original buyer, that the instrument purchased will be free from defects in workmanship and materials and will function properly for one (1) year from the date of purchase.
Shipping
Free shipping is offered on orders over $50 to the USA and EU. Orders below $50 will incur a $15 shipping fee. For shipments to Canada, free shipping is available on orders over $150, with a $30 shipping fee for orders below $150.